Company loyalty hinges on the engagement. It’s not the rah-rah jargon or the team building. It’s not the on-site restaurant or discounted gym memberships. It’s totally, and completely, about following through on promises.

David Rose is an author, candidate advocate, and the Vice President of Recruiting with YELLOW DOG Recruiting (www.yellowdogrecruiting.com), a national recruiting firm specializing in the placement of leaders in the hospitality industry. Follow David on Twitter @YELLOWDOG_01.